Our goal is to continuously improve. For us there is never 'a best' way but always 'a better way'. Our business is not designed to be results-orientated but guest-orientated.
We strongly believe that the manner in which our staff operate is different to that in typical holiday resorts.
Our goal is to ensure a trouble-free flow of all the work and activities at our resorts within one system. We have divided all our activities into different processes and we no longer talk about departments and heads of departments, but about processes and process owners.
In simple terms, we consider all our activities from their starting point until their contact with our guests.
Our belief is that "the person who actually does the job knows how to best do his or her job" - so we listen to our employees' opinions.
The Management System of LykiaWorld Ölüdeniz was assessed and certified by SGS as meeting the requirements of "ISO 9001:2000" in October, 2005. The scope of the ISO 9001:2000 certificate is defined as "Management, Marketing and Operations of Hotel and Holiday Resort".
The Food Safety System of LykiaWorld Ölüdeniz was assessed and certified by SGS S&SC EESV according to the standard determined by the Central Board of HACCP Experts, "Requirements for a HACCP based Food Safety System" in November, 2005. The scope of our HACCP certificate is defined as "Production of the product groups, starting from raw material purchasing up to serving, in a holiday village with different restaurant concepts and cuisines".
***The ISO 22000 Food Safety System Certification is being implemented at the start of the 2008 season.
The Management System of LykiaLodge Kapadokya was assessed and certified by SGS as meeting the requirements of "ISO 9001:2000" in June, 2006. The scope of the ISO 9001:2000 certificate is defined as "Hotel Activities".
Structuring of the certification process of the quality management system and food safety system of LykiaWorld Antalya is currently underway.